
Our Fleet Management Software
with PDA Interface Technology
Helps Optimize Every Facet of
Your Operation
Q: What if I forget user name or password?
A: email stsupport@oemcontrols.com and we’ll email you the information.
Q. How do I correct a record within a report?
A: Just call or email us.
Q: Are custom fleet management reports possible?
A: We can create fleet management reports with custom presentation of the
service data for all equipment.
Q: Can data be exported to my system in XML?
A: Yes, we support XML, CSV or text format.
Q: What sort of technical expertise do we
need to work with the Reports?
A: For web reports, it takes 15-30 minutes to learn to use the system.
This fleet management technology was designed for people who aren’t
particularly enamored with technology. They simply want answers
and information without having to work for it – or wait for it.
Q: Why don’t I see the latest data on my reports?
A: Probably, the transporter on the pod has not run to transport the data to
our web server. Right-click the transporter, select “transport now” and a message
box will appear that says: transport begins in 60 seconds. Click "OK". Data will
begin to transmit; how long it takes depends on the quantity of data. A status
bar shows you its progress. The other possibility is that the Aceeca PDA did
not hot sync correctly.
Q: How can I set up the system with little
or no IT involvement?
A: We install OEM Data Delivery (formerly Service Tracker) units, also Aceecas
and JobPOD. With a cellular connection to JobPOD, there doesn’t have to be
network involvement – the system is independent of IT. This is advanced
fleet management technology for owners and operators, not for IT.
Q: What happens when maintenance is needed?
Isn’t IT help needed then?
A: No – we work through the web, access JobPOD directly and perform
maintenance and upgrades remotely, with no IT involvement needed.
Q: Why don’t I see my data in the export file?
A: Data is exported from inside the JobInsight server daily.
Those files contains all data not previously exported. Previous-day data
is no longer resident in that file.
Q: How do you insure the security of my data?
A: JobInsight report is on a secure server with 120 bit encryption. When you
log-in to view your reports, data is exported to a location on the secure server
into a file you can download. Part of the file address is a unique identifier
32 characters long. Data is protected by the highest level of data security
used in industry.
Q: Can your system help when it’s time to
sell or trade equipment?
A: One Service Tracker client estimates he gets, on average, $15,000 more
per unit of equipment (scrapers, motor graters, etc.) at the time of sale because
there are no questions about usage and service history.
Q: What about that critical question that
sometimes can’t be answered definitively:
“Did we make money on that job?”
A: Detailed feedback on utilization of resources – all resources – is a primary
reason customers install OEM Data Delivery systems. The job was expected to
use an excavator for 40 hours –instead it was 140 hours. Fuel theft is a problem,
because with a pen and paper, you can record anything, and offloading for
resale has risen in tandem with the price of fuel. Our systems force accountability.
There’s a device on the fuel truck. Fuel anything, and a “P” appears that
demands allocation to a piece of equipment. When fueling is complete, the
operator beams the truck and the system confirms the gallons dispensed into
excavator 1, 2, 3 – or whatever. Now, the refueler is accounting for every
gallon out of the truck. It’s easy to spot deviations. (Dozers do not,
for example, use 200 gallons per hour.)
Wear parts also impact job profitability. A potential new supplier of dozer teeth
tells you he’ll supply you for half of what you pay now. Is that a good deal?
If you presently get 20 hours, and the new product delivers only 10, and you
also have to figure-in the cost of a mechanic to make an additional change-out,
at least you have the information to make the best decision. Knowledge is power!
Q: What about use of my equipment by a subcontractor?
A: When your equipment is used by a subcontractor, he’ll be billed accurately
because Service Tracker provides absolute start and stop time. Having
electronic-based, rather than memory-based, accountability for usage, helps all
parties and removes controversy from an otherwise friendly relationship.
OPTIMIZING ASSET MANAGEMENT SOLUTIONS MAIN PAGE
FAQ: TRACKING FOR WORKSITE MANAGEMENT
FAQ: CAPTURE – FLEET MANAGEMENT SOFTWARE
FAQ: DATA DELIVERY TRACKING
FAQ: OPTIMIZE – FLEET MANAGEMENT SOFTWARE with PDA INTERFACE
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